What does a first-time visit to a physical therapist have to do with closing more deals in real estate, lending, or ANY business? In this episode of The Session with Londa and David, we break down a “perfect” intake appointment that quietly turns a hurting patient into a committed client—without pressure, gimmicks, or awkward sales tactics. If you want a repeatable sales system that feels human, not slimy, this conversation is your roadmap. 3 Business Takeaways: 1. Acknowledge Immediately, Build Trust Instantly Being greeted within 30–60 seconds changes how a client feels about you and your business. People want to feel seen, whether they’re walking into a clinic, an open house, or your office. 2. Go Three Questions Deep Don’t stop at “What do you do?” or “What brings you in today?” Keep asking follow-up questions to uncover the real pain point or desired outcome. That’s where true rapport—and real buying motivation—lives. 3. Present Clear Options, Then Be Quiet Offer simple, structured choices (like three clear packages), confidently recommend the best fit, and then let silence do the work. When you’ve listened well and shown a believable path to a solution, clients will often close themselves. #SalesSystems #RelationshipSelling #RealEstateAndLending #IntakeProcess #TheSessionWithLondaAndDavid